Welcome to the GMINX website. By using this website or requesting any of our services, you agree to be bound by the following Terms and Conditions. Please read this page carefully before using the website or utilizing any service we offer.
1. Definitions The terms “the Agency,” “GMINX,” or “We” refer to GMINX Digital Marketing Services Agency. The terms “the Client,” “the User,” or “You” refer to any person who uses the website or requests one of our services.
2. Acceptance of Terms By using this website or ordering any service from GMINX, you acknowledge your full agreement to these Terms and Conditions, as well as to any additional policies or guidelines associated with the requested service.
3. Nature of Services GMINX provides digital and marketing services, including—but not limited to—the following: Sponsored Advertising Social Media Management Poster and Visual Content Design Reels Production and Video Editing Automated Messaging Marketing Content Writing Search Engine Optimization (SEO) Sale of Select Subscriptions or Digital Tools Other Digital and Marketing Services (Upon Request) The Agency reserves the right to modify, enhance, or discontinue any service at any time, without any obligation to provide prior notice.
4. Service Request When requesting any of our services, the client undertakes to provide accurate, clear, and complete information regarding the project, activity, or accounts associated with the service. GMINX assumes no responsibility for any delay, error, or substandard results resulting from inaccurate or incomplete information provided to us by the client.
5. Pricing and Payment All prices displayed on the website or included in proposals are subject to change at any time. Some services are offered at fixed rates, while others are priced based on the scope of work or upon request. The Agency does not commence the execution of certain services until the request has been confirmed and the agreed-upon payment—whether in full or in part—has been received. In the event that a service involves an advertising budget or external fees, these costs are not considered part of the Agency’s fee unless explicitly stated otherwise. الرسوم المدفوعة للمنصات الإعلانية أو الأدوات الخارجية أو الاشتراكات لا تعتبر ضمن أتعاب الإدارة أو التنفيذ إلا إذا تم توضيح ذلك في العرض.
6. Execution and Delivery Policy The execution period commences following order confirmation and the receipt of all required materials and information from the client. The duration of execution varies depending on the type of service, the nature of the project, and the scope of work. The client is required to cooperate by providing us with the necessary materials and feedback in a timely manner. Execution timelines may be affected if the client delays in responding, requests modifications to the order, or fails to submit the necessary content on time.
7. Modifications The Client is entitled to request reasonable modifications within the scope of the agreed-upon service. Modifications that fall outside the original agreement, or that constitute a substantial change to the concept or scope of work, may be subject to additional charges. GMINX reserves the right to determine whether a request constitutes a minor modification, a new request, or an expansion of the service.
8. Responsibility for Results GMINX strives to deliver its services with professionalism and in accordance with best practices; however, it does not guarantee consistent results or specific figures unless explicitly agreed upon in writing. The results vary depending on several factors, including: The nature of the market The intensity of competition The quality of the product or service The budget Audience responsiveness The platform used The client’s adherence to the recommendations and plan
9. Sponsored Advertisements Regarding sponsored advertising services: Agency fees do not include the advertising budget unless explicitly stated otherwise. Advertising platforms may reject or restrict certain advertisements or accounts in accordance with their own policies. GMINX bears no responsibility for any rejection, suspension, or restriction issued by the advertising platform itself. Advertising performance is influenced by multiple factors, and absolutely consistent final results cannot be guaranteed.
10. Account and Platform Management When we are entrusted with the management of digital accounts, pages, or platforms: The Client undertakes to provide the required access permissions or credentials in a secure manner. Ownership of the accounts remains with the Client, unless otherwise agreed upon. GMINX shall not be held liable for any issues predating the commencement of management, or for any issues resulting from prior violations associated with the account.
11. Content and Designs All materials produced on behalf of the Client shall be restricted to the agreed scope of use. The Client undertakes to ensure that they possess the necessary usage rights for any materials, text, or images provided to us. GMINX assumes no liability for any legal claims arising from materials provided by the Client without clear usage rights. The Agency reserves the right to showcase selected completed works within its portfolio or for marketing purposes, unless the Client explicitly requests otherwise in advance.
12. Subscriptions and Digital Tools In the event that services involving the sale or provision of subscriptions or digital tools are offered: The availability of certain tools or subscriptions is subject to feasibility and actual availability at the time of the order. Some services or subscriptions may be contingent upon the policies of third-party service providers. GMINX shall not be held liable for any changes to a tool’s policy, its discontinuation, or any modifications to its features made by its proprietary owner. Any use that violates the terms and conditions of the third-party service provider shall be the sole responsibility of the user.
13. Intellectual Property Rights All content on the Website—including text, designs, logos, visual identity, and marketing materials—is the property of GMINX; it may not be copied, reused, or republished without prior permission.
14. Prohibited Use Use of the Website or our services for any unlawful purpose, in violation of applicable regulations, or in a manner that causes harm to the Agency or any other party is prohibited. This includes: Submitting misleading or false information Attempting to hack or disrupt the Website Misusing forms or communication channels Requesting services or content that violates regulations or platform policies
15. Service Cancellation or Request Rejection GMINX reserves the right to reject, suspend, or cancel any service request in the following instances: Violation of the Terms and Conditions Misconduct or misuse of the service Requests that are unlawful or inappropriate Failure to comply with payment obligations or required cooperation A clear conflict with business policies or platform policies
16. Returns and Refunds No refunds shall be issued once the execution of the service has commenced, except in cases deemed appropriate by the Agency and depending on the nature of the service. In the context of digital services, and due to the nature of the work and its execution, refunds may not be possible once work has commenced. In the event that payment installments are agreed upon, any completed stage shall be deemed due for payment.
17. Limitation of Liability GMINX assumes no liability for any direct or indirect losses, delays, or unforeseen consequences resulting from: Changes in platform policies Discontinuation of third-party tools Errors or delays attributable to the client Circumstances beyond our control Technical issues with third parties
18. External Links and Websites The Website may contain links, services, or tools belonging to third parties. GMINX assumes no responsibility for the content, policies, or performance of any external website or service.
19. Amendments to the Terms GMINX reserves the right to amend or update these Terms and Conditions at any time without prior notice; continued use of the Website or Services shall constitute implicit acceptance of the updated version.
20. Contact For any inquiries regarding these Terms and Conditions or any of our services, you may contact us via the communication channels available on the website.
